User Data Deletion Policy

1. Data We Collect

We may collect personal data, such as:

• Name
• Email address
• Phone number
• Billing information
• Order history
• Communication records
• Any other information provided during service usage

2. User Rights to Data Deletion

Users have the right to request the deletion of their personal data in accordance with applicable data protection laws. However, certain data may need to be retained for legal, regulatory, or operational reasons.

3. How to Request Data Deletion

To request the deletion of your personal data, please follow these steps:

1. Send an email to [email protected] with the subject line: “Data Deletion Request.”
2. Include the following details in your email:
   • Your full name
   • Registered email address
   • Reason for deletion request (optional)
3. Our support team will review your request and may contact you for identity verification.

4. Processing Time

We will process your data deletion request within 1 month of receiving the request. You will receive a confirmation email once your data has been deleted.

5. Exceptions to Data Deletion

Certain information may not be deleted immediately due to the following:

• Legal obligations (e.g., tax, accounting, or fraud prevention requirements)
• Ongoing transactions or service agreements
• Security and backup reasons for a limited period

6. Impact of Data Deletion

Once your data is deleted:

• You will no longer have access to your account.
• Any pending or ongoing services will be cancelled.
• We will not be able to restore deleted data.

7. Contact Information

If you have any questions about this policy, please contact us at:

[email protected]

+44 141 628 7786

By using our services, you acknowledge that you have read and understood this User Data Deletion Policy.